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As we were adding another phone to my present account with cricket We were offered direct tv account. 35.00 a month for so many channels If we paid for two months we would receive a free roku premeire device which we did But when went set it up. Direct demanded a one...
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1.0
#1115206
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Every night for the last 2 weeks, since Sept 14th, trying to watch anything has been a most frustrating experience. Constant buffering, malfunctioning guide, disappearing favorites, interrupted service. I prepaid for 3 months to get their free AppleTV and if I was not...
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Anonymous
Debbie

The problem is not with the internet connection, all other devices work perfect during their outages.

1.0
#1111121
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I have contacted DTVN many times regarding constant, persistent buffering. Their only option for support is their chat service, which is a complete joke. No really, I would wager money it is a computer driven chat bot because every "person" I have interacted with uses...
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2.4
I didn't like
  • Defective service
  • Bad customer support
#1109995
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Directv Now - Direct tv now

Directv Now
#1105346
Don't waste your monies! Horrid! Goes out more than in! No football even though on major channels. If I watch more than one tv forget it! Nobody ever in to answer a question
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Directv Now - Bad service

Directv Now
#1102267
After one hour of lost picture I tried to cancel and get refund These Scammers refused to help
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Directv Now - Hold on for one minute

Directv Now
#1097468
Been on hold now for just shy of two hours and talked to 3 different non American representatives that have eached told me different answers to my one request. WORTHLESS!!!
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Directv Now - Get some new channel

Directv Now
#1078726
I would like to know why you can not add a few new channels. And take some of the news channels like cnn and fox news channels away . And some of the sports channels away. Please act on this now. Thank you
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Tried 2 up grade my programming, was told $10.00 more plus $4.00 more 4 sports package. Told them I didn't need the sports package, but I had 2 take it. So i didn't upgrade. So I tried 2 up grade again and take the sports channel, it's going 2 cost me $30.00 more and...
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1.0
I didn't like
  • So far not good
#1108459
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I spent three hours on the phone today, trying to sign up for DirecTV NOW so I could get live streaming with AT&T internet. The first guy made it sound like I was all set up - gave him my credit card info. Nothing happened. I called a second time, got a guy who didn't...
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#1103011
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signed up for Directv Now during their 2017 promotion. Service was ok for the price but suddenly had no service. Called customer service. Guess what THERE IS NONE! Just an online chat window. They had no idea why my service had stopped after 6 months and they assured...
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1.0
I didn't like
  • No service
#1099011
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My Mom started seeing a charge show up on her credit card for DirectTV Now. She called DRTV and they said they cant do anything about DRTV Now charges. They told her they dont have a number for them, she has to go on line. Well, she is 85 years old and doesnt have...
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1.0
#1094579
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I guess because you are still negotiating with DIRECT-TV the programs on daytime tv are not airing. I do not know for how long, but my favorite soap opera is DAYS OF OUR LIVES and starting today (August 28, 2017), I am not able to see it. Could you please tell me when...
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#1093341
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Directv Now is the worst company I have ever dealt with. On my computer I sign up for Directvnow.com. After they got my money and I tried to use it, I could not get it. Mind you they did not tell me I had to have anything special to get it. Well, I started trying to...
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1.0
I didn't like
  • Poor sales tactics all lies
#1086085
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Contact Directv Now

Mailing Address:
Manager of Security & Copyright Infringem
1800 Perimeter Park Drive, Suite 100
Morrisville, North Carolina 27560
United States
Phone:
(800) 778-7879
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Before DirectTv merged with AT&T the programming was pretty good. Now, it's the same old stuff! I'm fed up paying a lot of money to these idiots! I'm sick and tired of Twilight Zone, Outer Limits!!!!! You show this poor selection over and over again! Same goes for...
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1.7
#1085495
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