Directv Now Contact Information

  • (800) 778-7879

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Currently you can call only US numbers.

Headquarters Address:

Manager of Security & Copyright Infringem
1800 Perimeter Park Drive, Suite 100
Morrisville, North Carolina 27560
United States

Social Networks:

Summary of Directv Now Customer Service Calls

775 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
00:37 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Directv Now to Ask about:

Activation/ Cancellation:

  • “To cancel account this is the 2nd time never use the service please refund my money”
  • “To cancel my bill”
  • “To cancel account stop payment from this month”

Payments and Charges:

  • “Overdraft charges”
  • “Up date my payment information”
  • “They just took 40.00 off my vard for the bill and now its say my account not acctive why is that”

Account:

  • “Having trouble Loging into the app”
  • “In able to access my account and cancel service”
  • “My password is incorrect for my DIRECTV now”

Staff:

  • “For service”
  • “Continue my service”
  • “To Order Service”

Website/ Application:

  • “App”
  • “I cannot access the website to change package”
  • “Website not working”

Refund:

  • “Refund not received”
  • “Refund”

Cards:

  • “$10.60 has been taken off my card and the bill isn’t due until 9/7/18. I have been having billing issues with you guys since I got this service. Last month you cause my account to go in over draft and didn’t pay ANY of it back. I only got the fee”
  • “I didn't order direct now and u took money of my card”
  • “Bank card”

Request for Information:

  • “Have questions”
  • “How to record”
  • “I don’t have DIRECTV Now and you guys are taking is out of my checking account,from last year October”

Shipping and Delivery:

  • “Cant get the app to work on my tv”
  • “To change the shipping address for my free Roku stick”

Product/ Service:

  • “App crashing”
  • “Its broken”

Other:

  • “Need help connecting to Roku”
  • “Issues with channels having sound”
  • “Going in my count unauthorize”

Directv Now Rating Stats

1.6 out of 5 stars
based on 260 reviews
See all 470 reviews reviews

Rating stats

  1. 149 reviews
  2. 79 reviews
  3. 23 reviews
  4. 7 reviews
  5. 2 reviews

Rating trend

About Directv Now

Top 5 Directv Now Products

Account, Subscription, Tv Guide

Top 5 Likes about Directv Now

Variety of programing, Rip me off, Pricing, Price, Concept

Top 5 Dislikes about Directv Now

Customer service, Shady business practices, Poor sales tactics all lies, Deceptive fraudulent billing practices, Customer service chatting i rather talk to a live person

Summary

Directv Now is a provider of TV streaming service. It was launched in November 2016. The company headquarters is based in El Segundo, California, United States. Directv Now offers linear channels from Discovery, Disney, Fox, Showtime, and NBCUniversal media conglomerates. HBO and Cinemax may require extra fee. Monthly plan may include repair or replacement of consumer-leased equipment. Customers can watch TV on PC, laptop, tablet, and mobile devices. It is available on Windows, iOS, Mac, Android, and Amazon Fire TV. Directv Now provides 7 free days to try the service. The company does not make refunds. Available payment options are Visa, MasterCard, American Express, and Discover.

Directv Now reviews and complaints

Directv Now is ranked 275 out of 1868 in Telecommunications category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCardPayPal

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Directv Now Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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