Directv Now Contact Information

  • (800) 778-7879

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Manager of Security & Copyright Infringem
1800 Perimeter Park Drive, Suite 100
Morrisville, North Carolina 27560
United States

Social Networks:

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Summary of Directv Now Customer Service Calls

722 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
00:37 AVG CALL DURATION
1% ISSUE RESOLVED

Customers Contact Directv Now to Ask about:

Activation/ Cancellation:

  • “To cancel account this is the 2nd time never use the service please refund my money”
  • “To cancel my bill”
  • “To cancel account stop payment from this month”

Payments and Charges:

  • “Payment issue”
  • “I d id not order directvnow but it was charged to my credit card”
  • “Check on a charge”

Account:

  • “Login assistance”
  • “Can log in”
  • “Log into the app”

Staff:

  • “To Order Service”
  • “I've been so understanding. But I'm so upset with my service. I'm a loyal customer and for the ladt six months. I've contacted chat and complained.. No one has solved this issue for me. And I have'nt stop paying my bill mor canceled my service.. Whe?”
  • “My NEW service doesn’t work, and I’m Angry I can’t talk to a human being!”

Website/ Application:

  • “App”
  • “I cannot access the website to change package”
  • “Website not working”

Refund:

  • “Refund not received”
  • “Refund”

Cards:

  • “$10.60 has been taken off my card and the bill isn’t due until 9/7/18. I have been having billing issues with you guys since I got this service. Last month you cause my account to go in over draft and didn’t pay ANY of it back. I only got the fee”
  • “I didn't order direct now and u took money of my card”
  • “Bank card”

Shipping and Delivery:

  • “Cant get the app to work on my tv”
  • “To change the shipping address for my free Roku stick”

Request for Information:

  • “How to record”
  • “I don’t have DIRECTV Now and you guys are taking is out of my checking account,from last year October”
  • “Subscription question”

Product/ Service:

  • “App crashing”
  • “Its broken”

Other:

  • “Tech support”
  • “Unresolved Issue with Viewing”
  • “Troubleshoot”

Directv Now Rating Stats

1.6 out of 5 stars
based on 236 reviews
See all 428 reviews reviews

Rating stats

  1. 138 reviews
  2. 72 reviews
  3. 19 reviews
  4. 5 reviews
  5. 2 reviews

About Directv Now

Top 5 Directv Now Products

Account, Subscription

Top 5 Likes about Directv Now

Variety of programing, Pricing, Price, Rip me off, Concept

Top 5 Dislikes about Directv Now

Customer service, Shady business practices, Poor sales tactics all lies, Deceptive fraudulent billing practices, Customer service chatting i rather talk to a live person

Summary

Directv Now is a provider of TV streaming service. It was launched in November 2016. The company headquarters is based in El Segundo, California, United States. Directv Now offers linear channels from Discovery, Disney, Fox, Showtime, and NBCUniversal media conglomerates. HBO and Cinemax may require extra fee. Monthly plan may include repair or replacement of consumer-leased equipment. Customers can watch TV on PC, laptop, tablet, and mobile devices. It is available on Windows, iOS, Mac, Android, and Amazon Fire TV. Directv Now provides 7 free days to try the service. The company does not make refunds. Available payment options are Visa, MasterCard, American Express, and Discover.

Directv Now reviews and complaints

Directv Now is ranked 273 out of 1850 in Telecommunications category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCardPayPal

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Directv Now Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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