Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Signed up for a 1/2 price month($30). Cancelled after first month but receive an email for another 1/2 price month($30).

When I checked my credit card, it showed 3 charges from direct now. Double billed for first month 3 days apart, then full billed for second month. Contacted customer support who after 45 minutes gave me a $30 credit.

So they charged me $128 when it should have been $64 so with the credit I'm still $30 short. Then to finish the insult, receive an email that service will end 1/1 at 7pm but service was cut off 12/31 at 12pm Should have known better as we had tried the Direct TV a few years ago and had similar issues but this will be the last time using any direct tv feature or service

Product or Service Mentioned: Directv Now Tv Package.

Reason of review: Pricing issue.

Monetary Loss: $30.

Preferred solution: Let the company propose a solution.

I liked: Variety of programing.

I didn't like: Deceptive fraudulent billing practices.

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