Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I have had this service for three months. We are having buffering problems and there is no way to contact Directv Now and speak to an agent.

We have had the internet provider come and do a trouble shooting and the problem is not the provider. I also called Samsung and I worked with their technical dept. but they were unable to identify any problems with my equipment. I looked on the internet and there are hundreds of complaints.

It seems that they don't care about their customers at all!!! POOR SERVICE! POOR CUSTOMER SERVICE! DON'T WASTE YOUR TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Free movie station has commercials and they have had the same commercial play four times in a row consistently interrupting the movie you are watching! This is a complete mess!!!!

Who is running this company??? They should be fired!!

Product or Service Mentioned: Directv Now Streaming Service.

Reason of review: Poor customer service.

Monetary Loss: $105.

Preferred solution: Let the company propose a solution.

I liked: Rip me off.

I didn't like: Limited availability of customer service, Shady business practices, Constantly buffers and disconnects or blacked out.

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