Not resolved

Customer Service person lied about the cost of the Directv Now service - then charged my credit card and would NOT give me a refund, even though it had only been 5 minutes since he charged my credit card. They lie to suck you into a "deal" then don't allow you to cancel.

There are no phone numbers to call to cancel - and they make it impossible to cancel anything online. For your sanity do not buy anything from Directv. The customer service person I spoke with lied about the amount of money I would be charged.

Plus, since they are owned by AT&T they were also adding more service to my phone bill which would increase my phone plan by another $70. I am still trying to cancel the Directv Now service and have wasted hours and hours of my time that I'll never get back.

Product or Service Mentioned: Directv Now Streaming Service.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Jul 01, 2017.
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